Returns, Refunds & Exchanges
The following Returns, Refunds and Exchange policy applies only to orders delivered within Australia. Should there be any dissatisfaction with any product purchased via the Caffe Molinari website, please contact firstname.lastname@example.org and we will be happy to organise an exchange or refund for you.
All products must be returned in a saleable condition as soon as possible following purchase. Modena Trading Pty Ltd does not allow any returns on coffee purchased unless there is a quality issue with the coffee. Appropriate packaging must be used to ensure that no in-transit damage occurs. All returns will be inspected for authenticity prior to processing for refund or exchange. The purchaser may be contacted to clarify any issues relating to the returned product or to improve our quality processes. Returned product postage will be at the discretion of Modena Trading Pty Ltd
Delivery of Goods
Our orders are delivered via the most efficient carriers for your region. Our major delivery partners include Australia Post, Fastway, and Star track. Whilst we make every effort to track these items with our delivery partners, Modena Trading Pty accepts no responsibility for any loss of, damage to, late delivery or non-delivery of goods once they have been dispatched from our warehouse.
Once orders are processed we fulfill them straight away so orders cannot be cancelled.
All prices are in Australia dollars and are subject to change without notice.
We accept Visa, MasterCard, Paypal.